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Creating the sun's best light to make you better

Frequently Asked Questions


  • Approximately how much will my sauna cost to run?

    A typical sauna session including heating time won’t exceed one hour. The following running costs are based on $0.25/kWh

                                                     Power Running         Cost (Per Hour)

    Mini 1                                            1390W                           $0.35

    Supreme 1 / IYASHI 1               1640W                          $0.41

    Supreme 2 / IYASHI 2               1750W                          $0.43

    Supreme 3 / IYASHI 4                2280W                         $0.57

    tariff from your electricity supplier:

                                                     Power Running         Cost (Per Hour)

    Evolve 15                              1750W                          $0.44

    Evolve 20                              2080W                          $0.52

    IYASHI Sauna Dome          960W                            $0.24

  • Are our saunas difficult to install?

    No. All our saunas use a keyhole fixing system where the panels simply slot together to create a solid connection. Installation takes about 30-60 minutes with two people.

    There is no special electrical wiring required. Simply connect the wires using the easy-to-follow installation steps and finally plug the sauna into a standard wall socket.

  • Can I put my sauna outside?

    Yes all of our models can be used outdoors. However good protection from direct rainfall is required.  The Sauna will also need to be protected by one of our canvas covers.

    Saunas placed outside without a Canvas cover are not covered by our Lifetime Warranty.

    Our Covers are produced by Coverworld Australia and come with 7 Year Warranty!

  •  I am chemically sensitive. Will the sauna cause an allergic reaction?

    This is very unlikely. But please note that an extremely small percentage of the population has a condition known as Multiple Chemical Sensitivity (MCS). While this is not a universally recognized disorder in the medical field, these

    people have an adverse physical reaction to low levels of many common and even natural chemicals and cannot tolerate any aromatic oils, perfumes shampoo or herbs. In this case the best choice is our Hypoallergenic Basswood Sun Stream saunas.

  • What is the difference between an infrared sauna and a traditional sauna?

    The main difference is the way the saunas are heated. A traditional sauna uses a sauna stove which heats special stones. Water is then ladled onto the stones creating steam, which in turn heats up the sauna cabin.

    An infrared sauna uses infrared heating technology to heat the body directly. Since there is no water involved, no plumbing is required, meaning the infrared sauna cabin can be placed in any room of your house.

  •   How long does the sauna take to heat up?

    Depending on the ambient room temperature, our saunas will typically reach a good temperature within 10 minutes. Due

    to the large surface area of the carbon panel heaters the sauna will quickly increase in temperature.

  • How long would an average sauna session last?

    This greatly depends on the person, the user’s physical health and sauna usage preferences. Typically, a user will stay in the sauna for about 20-30 minutes or until the body indicates

    you should finish. Please check with your doctor for their personal recommendation on your sauna usage and session duration.

  • How often can I use the sauna?

    There is no right or wrong answer for this as every person is different. Typically, for a healthy adult it is safe to have a sauna session every day, or even more than once a day. However, if

    you have any concerns, please check with your doctor for their advice.

  •  Should I wear any clothing during my sauna session?

    If possible, take your sauna in the nude. If you can’t, then wear the absolute minimum, not more than a bathing suit, for example.

    Some people think they’ll sweat more if they enter a sauna with clothes on. This is dangerous and a mistake! When you

    cover your skin with clothes, your sweat can’t help cool you down by evaporating on your skin. You will quickly overheat and also lose the benefits of wiping away your toxin-loaded sweat. When you wipe away the toxin-filled sweat, the toxins don’t sit in contact with your skin and possibly be reabsorbed.