Payment Options

To make payment for your sauna by direct credit from your bank account to ours, can be done by internet banking, phone banking or by making payment in person at your bank. Full payment is required prior to dispatch of your sauna.

When your payment is confirmed we will send your goods and let you know they are on the way.

To ensure the prompt processing of your order and to avoid shipping delays, please put your order number in the reference section and include the name shown on the order.

NB: International payments made directly to our bank account incur additional fees. All fees incurred by us to receive payment are the purchaser’s responsibility. Please ensure that payment for these fees is included when making payment to our account.

Account details for bank deposit are as follows:

Account Name: NZ Design Living Ltd (Trading as Sun Stream Saunas)
Bank: ANZ Bank Australia Ltd
BSB: 014 – 245
ACC: 4172 – 31998
ABN: 65199813509

What is Openpay?

Openpay is an alternative method of payment available through the Sun Stream Saunas online store. Openpay enables you to pay on your terms and create a flexible plan that gives you more time to pay for everything you need. You receive your order immediately and there is no interest!

It is a great way to get your items fast and to have the option of paying for it over a long period of time for when it better suits you. Essentially, you can purchase an item today and pay for it later.

Is Open Pay secure and safe?

Yes, protecting your information is very important to us. Openpay is a Level 1 PCI DSS Compliant Provider. This means that all sensitive information is encrypted and we maintain stringent physical, electronic and procedural safeguards to protect your information.

Click here to view the Open Pay Privacy Policy.

Are there any customer interest or customer fees associated with Openpay?

Openpay does not charge any interest. If payments have not been made by their scheduled date, late fees will apply. Openpay sends out welcome emails on all purchases and payment reminder notices. Late fees are detailed in advance in this email correspondence. We understand that there are times when making a payment is just all too hard. Please contact Openpay before the payment due date to reschedule and avoid late fees.

Does Openpay perform a credit check?

Depending on the purchase you are making, you may be asked to consent to a credit check. In those instances, your consent will be clearly requested before a purchase is made.

Click here to view the full terms and conditions on the Openpay website.